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The MEC IT Help Desk is via

Once loaded a screen will appear as shown below. You must enter your work email and then click on “Log in” button to enable Spicewords to send a confirmation through your email.

After clicking “Log in,” proceed to check your outlook for confirmation. If you haven’t receive an email, click on “Send/Receive” to refresh your emails. Once email is received, open it and click on Log in to the portal to access the MEC IT Help Desk window/portal.

Email authentication
Portal Screen

Note: Once you logout from the Help Desk portal, you have to go through the log in process again.

Here is a tutorial video on how to use the MEC helpdesk.

To access the MEC helpdesk, click here.

Looking forward to hearing from you,

MEC IT team.